:root {
  color-scheme: light;
  --bg: #f6f0f2;
  --bg-2: #fff4f6;
  --accent: #9c2247;
  --accent-2: #c33b67;
  --ink: #1b1b1f;
  --muted: rgba(28, 28, 34, 0.6);
  --glass: rgba(255, 255, 255, 0.45);
  --stroke: rgba(255, 255, 255, 0.6);
  --shadow: 0 22px 60px rgba(31, 38, 135, 0.18);
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: "Manrope", "Segoe UI", sans-serif;
  background: radial-gradient(circle at 20% 10%, #ffe1e8, transparent 45%),
    radial-gradient(circle at 80% 0%, #f3e6ff, transparent 50%),
    linear-gradient(140deg, var(--bg), var(--bg-2));
  color: var(--ink);
  min-height: 100vh;
}

.backdrop {
  position: fixed;
  inset: 0;
  background: radial-gradient(circle at 70% 30%, rgba(255, 255, 255, 0.5), transparent 40%),
    radial-gradient(circle at 20% 80%, rgba(255, 210, 230, 0.45), transparent 45%);
  pointer-events: none;
  mix-blend-mode: screen;
  filter: blur(0.5px);
}

.app {
  position: relative;
  padding: 32px 20px 60px;
  max-width: 720px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 22px;
}

.hero {
  display: flex;
  flex-direction: column;
  gap: 10px;
  align-items: flex-start;
}

.eyebrow {
  font-size: 12px;
  letter-spacing: 2px;
  text-transform: uppercase;
  color: var(--muted);
}

.badge {
  align-self: flex-start;
  padding: 6px 14px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.6);
  border: 1px solid var(--stroke);
  box-shadow: var(--shadow);
  font-weight: 600;
  letter-spacing: 0.2px;
}

.badge-xl {
  font-size: 18px;
  padding: 12px 20px;
  letter-spacing: 0.4px;
}

h1 {
  font-size: 28px;
  line-height: 1.1;
  letter-spacing: -0.5px;
}

.hero p {
  color: var(--muted);
  font-size: 15px;
}

.card {
  border-radius: 26px;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.glass {
  background: var(--glass);
  border: 1px solid rgba(255, 255, 255, 0.7);
  box-shadow: var(--shadow);
  backdrop-filter: blur(24px) saturate(160%);
  -webkit-backdrop-filter: blur(24px) saturate(160%);
}

.segmented {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  background: rgba(255, 255, 255, 0.65);
  border-radius: 999px;
  padding: 4px;
  gap: 6px;
}

.seg-btn {
  border: none;
  background: transparent;
  padding: 10px 14px;
  border-radius: 999px;
  font-weight: 600;
  color: var(--muted);
  cursor: pointer;
  transition: all 0.2s ease;
}

.seg-btn.active {
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  color: white;
  box-shadow: 0 8px 16px rgba(255, 94, 142, 0.35);
}

.form {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.grid {
  display: grid;
  gap: 12px;
}

.field {
  display: flex;
  flex-direction: column;
  gap: 6px;
  font-size: 13px;
  color: var(--muted);
}

.field input,
.field textarea {
  width: 100%;
  border-radius: 16px;
  border: 1px solid rgba(255, 255, 255, 0.6);
  background: rgba(255, 255, 255, 0.75);
  padding: 12px 14px;
  font-size: 15px;
  color: var(--ink);
  outline: none;
}

.field textarea {
  resize: vertical;
}

.actions {
  display: flex;
  flex-direction: column;
  gap: 8px;
  align-items: flex-start;
}

.primary {
  border: none;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  color: white;
  font-weight: 600;
  border-radius: 16px;
  padding: 12px 18px;
  cursor: pointer;
  box-shadow: 0 12px 24px rgba(156, 34, 71, 0.28);
}

.status {
  font-size: 13px;
  color: var(--muted);
}

.card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.card-header h2 {
  font-size: 18px;
}

.ghost {
  border: 1px solid rgba(255, 255, 255, 0.7);
  background: rgba(255, 255, 255, 0.6);
  border-radius: 12px;
  padding: 8px 12px;
  cursor: pointer;
}

.tickets {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.ticket {
  border-radius: 18px;
  padding: 14px;
  background: rgba(255, 255, 255, 0.6);
  border: 1px solid rgba(255, 255, 255, 0.7);
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.ticket-header {
  display: flex;
  justify-content: space-between;
  font-size: 12px;
  color: var(--muted);
}

.ticket-kind {
  font-weight: 700;
  color: var(--ink);
}

.reply {
  margin-top: 6px;
  padding: 10px;
  border-left: 3px solid var(--accent-2);
  background: rgba(255, 255, 255, 0.8);
  border-radius: 12px;
  font-size: 13px;
}

.empty {
  color: var(--muted);
  font-size: 14px;
}

#notice {
  display: none;
}

.notice-visible {
  display: block;
  font-size: 14px;
  color: var(--muted);
}

.footer {
  font-size: 12px;
  color: var(--muted);
  text-align: center;
  padding: 8px 12px 0;
}

@media (min-width: 640px) {
  h1 {
    font-size: 34px;
  }

  .grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .actions {
    flex-direction: row;
    align-items: center;
  }
}